Privacy Policy

Privacy Policy

This Privacy Policy explains how One Point Legal Services collects, uses, stores, protects, and shares personal information when you visit our website, contact us, request a service, submit documents, book a consultation, or communicate with us through WhatsApp, email, phone, forms, or other channels.

Who we are

One Point Legal Services provides legal services support in the UAE, including legal consultations, litigation support coordination, document attestation, notary-related services, legal translation coordination, trademark registration support, and corporate legal support.

• Email: info@onepointlegal.ae
• Phone/WhatsApp: +971 50 259 8887
• Address: Business Center - SPC Freezone - Sharjah - UAE

Information we may collect

• Name, phone number, email address, nationality, and contact details.
• Copies of identification documents, passports, Emirates IDs, trade licences, powers of attorney, contracts, property documents, utility bills, certificates, or other documents voluntarily provided by you.
• Information about your case, transaction, company, requested service, deadline, destination country, authority, or intended document use.
• Payment, invoice, billing, and service history information.
• Website usage information such as pages visited, device type, browser, IP address, cookies, and analytics data.

How we collect information

We may collect information when you submit a website form, contact us through WhatsApp, phone, email, social media, or live chat, send documents for review or service coordination, book a consultation, request a quotation, or use our website.

Why we use your information

• Respond to inquiries and provide quotations.
• Verify service requirements and prepare document checklists.
• Draft, review, translate, attest, submit, deliver, or coordinate documents and services.
• Book consultations and manage client communications.
• Process payments, invoices, receipts, and accounting records.
• Coordinate with notaries, courts, government departments, translators, couriers, payment processors, embassies, consulates, or other service providers where required for your requested service.
• Improve our website, user experience, customer service, and internal procedures.
• Comply with legal, regulatory, recordkeeping, security, and dispute-management obligations.

Consent and lawful processing

Where consent is required, we aim to request it in a clear and accessible manner. You may withdraw consent where legally applicable, but this may affect our ability to continue the requested service if the information is necessary for execution, compliance, or recordkeeping.

Sharing information with third parties

We may share information only where reasonably necessary for the requested service, business operation, or legal requirement.

• Lawyers, legal consultants, notaries, translators, typing centers, document clearing providers, and professional service providers.
• Courts, ministries, notary offices, government departments, free zones, embassies, consulates, banks, and other receiving authorities.
• Courier companies and logistics providers for document delivery.
• Website hosting, IT, analytics, payment, and communication service providers.

We do not sell personal information to third-party advertisers.

International transfers

Some services may require sharing documents or personal information outside the UAE, for example with embassies, consulates, foreign authorities, overseas lawyers, courier companies, or the destination authority specified by you. Where this is necessary, we take reasonable steps to limit sharing to what is required for the service.

Data retention

We retain information only for as long as reasonably necessary for service delivery, legal compliance, accounting, dispute resolution, professional recordkeeping, and internal administration. Retention periods may vary depending on the document type, service type, applicable law, and authority requirements.

Security

We use reasonable technical, administrative, and organisational measures to protect personal information from unauthorised access, disclosure, alteration, misuse, loss, or destruction. However, no online communication or storage method can be guaranteed to be completely secure.

Your rights

Subject to applicable law and lawful exceptions, you may request access to your personal information, correction of inaccurate information, deletion where applicable, restriction or cessation of processing, objection to certain processing, or information about how your data is processed. To make a privacy request, contact info@onepointlegal.ae.

Cookies and analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website performance, and improve user experience. Please read our Cookies Policy for more details.

Children’s privacy

Our services are intended for adults and business users. We do not knowingly collect children’s personal information unless it is provided by a parent, guardian, authorised representative, or required for a legitimate service involving a minor.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.