Privacy Policy

This Privacy Policy explains how One Point Legal Services collects, uses, stores, protects, and shares personal information when you visit our website, contact us, request a service, submit documents, book a consultation, or communicate with us through WhatsApp, email, phone, forms, or other channels.

Who we are

One Point Legal Services FZC LLC is a UAE-licensed legal services company. The company is not a law firm and provides services within the scope of its licensed activities. Where a matter requires representation before UAE courts, such representation is carried out by duly licensed lawyers in accordance with applicable requirements.

• Email: info@onepointlegal.ae
• Phone/WhatsApp: +971 50 259 8887
• Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates

Information we may collect

• Name, phone number, email address, nationality, and contact details.
• Copies of identification documents, passports, Emirates IDs, trade licences, powers of attorney, contracts, property documents, utility bills, certificates, or other documents voluntarily provided by you.
• Information contained in documents or communications provided in connection with a requested service.
• Information about your case, transaction, company, requested service, deadline, destination country, authority, or intended document use.
• Payment, invoice, billing, and service history information.
• Website usage and technical information such as pages visited, device type, browser, IP address, cookies, and analytics or measurement data.

How we collect information

We may collect information when you submit a website form, contact us through WhatsApp, phone, email, social media, or live chat, send documents for review or service coordination, book a consultation, request a quotation, or use our website.

Why we use your information

• Respond to inquiries and provide quotations.
• Verify service requirements and prepare document checklists.
• Draft, review, translate, attest, submit, deliver, or coordinate documents and services.
• Book consultations and manage client communications.
• Process payments, invoices, receipts, and accounting records.
• Coordinate with service providers where required.
• Improve our website and services.
• Comply with legal and regulatory obligations.

Consent and lawful processing

Where consent is required, we may request it clearly. You may withdraw consent where applicable, but this may affect service delivery if the data is required.

Sharing information with third parties

We may share information where necessary for service delivery, website operation, or legal and regulatory compliance.

• Legal and professional service providers.
• Government and regulatory authorities.
• Couriers, technology providers, and other service providers where required.

We do not sell personal data.

International transfers

Some services may require sharing data outside the UAE with relevant authorities or service providers as needed.

Data retention

We retain personal information and documents for as long as reasonably necessary for the purposes for which they were collected and for applicable legal, operational, and compliance requirements.

Security

We apply reasonable measures to protect personal information and documents provided to us and handle them in connection with the requested service. However, no method of electronic transmission or storage is fully secure.

Your rights

You may request access, correction, or deletion of your personal information where applicable by contacting us at info@onepointlegal.ae. We may need to verify your identity before acting on a request.

Cookies and analytics

We use cookies and similar website technologies for functionality, performance, measurement, analytics, and related website purposes. Further information is available in our Cookies Policy.

Children’s privacy

Our services are intended for adults and business users.

Changes to this Privacy Policy

We may update this policy periodically.